How we get involved


As we work with tamariki, whānau, caregivers and victims in Alert Level 1, we will continue to follow safe health and hygiene practices. We are ready to respond effectively and quickly where COVID-19 is suspected. We also acknowledge the long term impact of COVID-19 at a social, economic, cultural and wellbeing level, and the suppport we need to provide. Use the tabs to find out what you need to know.

Alert Level 1

Contact tracing is one of the most important tools we have to ensure we don’t lose the gains we made in lockdown.

We've been asked by the Ministry of Health to assist with this task which allows health officials to quickly track down and test people who may have been exposed.  

Oranga Tamariki will conlinue to record all of the people that our children and young people, caregivers and staff have close contact with. Close contact is defined as face-to-face contact with someone in any setting within two metres, for 15 minutes or more.

We’ve asked all our staff, sites and residences to keep these records.  

What this means for Oranga Tamariki caregivers

We’re asking our caregivers to still keep a daily record of close contacts for all members of their household. 

There is also detailed information in our COVID-19 section for caregivers.

Caregivers with questions or concerns about this process should contact their caregiver social worker, or call us on 0508 227 377.

What this means for our partners

We’re asking our partners to still record all of the people that their staff, caregivers, and children and young people in their care have close contact with.

This means we’re asking them to follow the same processes as we are, for their staff, caregivers, and sites/offices and residences.

Partners with questions should contact their Partnering for Outcomes relationship manager.