Evidence Centre Seminar: October 2019
Our October seminar featured two presentations; one discussing the impact of an early intervention child support to improve financial wellbeing for families; the other presenting findings around overseas and New Zealand support offered to teen parents.
Valmai Copeland is Principle Advisor in the Oranga Tamariki Evidence Centre. She has worked extensively on evaluation and research relating to families and the support provided to them by government. Valmai presented the findings from an evidence brief that synthesised information from overseas and New Zealand on support offered to teen parents.
Child Support Proactive Engagement pilot
Mark Takayesu is a Programme Lead in the Customer Insight and Evaluation team at Inland Revenue. He is currently leading multiple insight projects in Child Support at Inland Revenue and is passionate about improving the financial wellbeing of families. In this presentation, Mark discussed the impact of an early intervention Child Support pilot to improve outcomes for new parents, receiving carers and children. The application of these insights to improve customer outcomes was discussed within the context of a customer-centred and intelligence led organisation.