Worried about a child? Tell us
Need to talk?
We're here for you. Call freephone:
Lines are open 24/7, or email us at email@example.com
Get in touch if you think a child or young person may be:
- unsafe or in danger of harm
- suffering from ill-treatment, abuse or neglect
- you’re not sure if you should be concerned, and want advice, or just to talk things through.
After 5pm and on weekends social workers are only available for emergency situations, but we still urge you to call so we can assess your needs.
We'll need some information from you when you make a report of concern:
Are you a young person?
We want you to feel safe – at home, at school and everywhere else. It's OK to feel worried sometimes, and it's good to share your problems with someone.
If something happens that makes you feel scared, tell a grown-up you trust.
They'll want to help if someone is hurting you or making you feel bad. Think about which grown-ups you trust. Maybe your mum or dad, teacher, brother or sister? You could also talk to your grandparents, your friend's mum, someone from church or your doctor.
Please talk to us if:
- you are being hurt by an adult
- one of your parents is being hurt
- someone in your house has problems with drugs and alcohol.
Are you a worried adult?
We want to hear from you too. Call or email us anytime if you are concerned about the wellbeing of a child.
VOYCE – Whakarongo Mai: advocacy service for children in care
If you're a child or young person in care, VOYCE – Whakarongo Mai is an independent connection and advocacy service, separate from Oranga Tamariki—Ministry for Children, and we're here to listen to you, support you, and be on your side. Part of what we also do is organise fun and engaging events for kids with care experience so you can connect with each other.
Published: March 21, 2017 · Updated: June 25, 2020